Returns Policy

Our goal is to deliver a high quality bracelet that you love.

If for any reason you are not satisfied with your purchase we offer a 30-Day Satisfaction Guarantee. Within 30 calendar days of receiving your order, we will gladly offer:

  • My Arena online store credit
  • A full refund minus a $5 restocking feecredited to the original payment method used 

Returned product(s) must be unworn and in the original packaging. We recommend sending returned items via an insured ‘signature required’ delivery method. The returning party shall bare full responsibility for shipment costs.

Refunds or store credits will be provided upon product(s) arrival at the My Arena warehouse.

Please send an email to regarding your refund stating your order number, contact information and reason for return.

Ship to:

My Arena Inc
50 Harrison Street
PH421 - PMB #527
Hoboken NJ 07030

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Each bracelet is custom made for you, we recommend choosing the size that will fit snugly on your wrist. 

How to measure your wrist

The easiest way is to use a tape measure, wrap it around your wrist and take note of the size where the tape crosses:

If you don't have a tape measure:

The wrist displayed in the images is 16.5cm or 6 1/2 inches. 

Size Chart

Size Inches cm 
XXS up to 5 1/2
up to 14.0
XS up to 5 7/8
up to 15.0
up to 6 3/8
up to 16.0
up to 6 11/16
up to 17.0
up to 7 1/8
up to 18.0
up to 7 1/2
up to 19.0
up to 8 1/8
up to 20.5
up to 8 5/8
up to 22.0


If your wrist measurement is the upper boundary of the size you should order this size for a snug fit or the size above if you prefer a looser fit. For example if your wrist measures 18cm exactly order a size M for a snug fit (bracelet inner circumference will be a few mm larger than 18cm) or a size L for a looser fit.

Special Requests & Questions?

Each bracelet is custom made, if you would like different sizing please contact us at